Automate Retail Campaigns & Recover Lost Sales Effortlessly

Personalize interactions, automate customer support, and streamline operations. From AI-powered promotions to effortless payments, transform how your customers shop and engage.

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Increase in Repeat Rate

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Queries Handled Without Human Intervention

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Higher Upsell & Cross-Sell Revenue

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Our Tailored Solution for Retail

Frictionless Checkout & Payments

Enable customers to complete purchases directly within chat apps like WhatsApp, making buying easier and faster.

Automated Customer Assistance

AI-powered chatbots and voice assistants handle FAQs, order tracking, and returns, ensuring 24/7 support.

Personalized Promotions & Retargeting

Deliver targeted offers using AI insights, maximizing engagement and increasing conversions.

Loyalty & Retention Programs

Reward repeat customers with personalized incentives and re-engage them with post-purchase follow-ups.

Conversational Commerce

Let customers browse, inquire, and shop via chat, voice, and social media, creating seamless shopping experiences.

Key Benefits for Retail Businesses

Instant Lead Alerts

Receive real-time notifications when customers show buying intent, enabling prompt follow-ups and higher conversions.

Cloud Call Tracking

Monitor customer calls, analyze buying behavior, and refine marketing strategies to maximize sales performance.

Personalized Customer Engagement

Use AI-driven insights to deliver tailored promotions and product recommendations, fostering customer loyalty.

Automated Customer Support

AI-powered chatbots handle common inquiries, order tracking, and returns, ensuring round-the-clock service.

See What Our Clients Say About Us

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.