Insights & Stories

Unveiled at the Meta WhatsApp Business Summit 2026, Helo Convo unifies chat and voice across 15+ channels and lets any business turn a single prompt into a live AI agent in five minutes that resolves customer queries end to end, across text and voice.

India has asked WhatsApp to pause its new usernames feature over fraud and impersonation concerns. Helo.ai Founder & MD Vikram Raichura explains why the real issue for businesses isn't privacy it's proving who's actually messaging you.

Long before AI-powered customer engagement became mainstream, VivaConnect was solving accessibility challenges through missed-call technology. This story explores how the company's iVote platform helped millions participate regardless of device or location, and how that same philosophy continues today through Helo.ai's conversational AI platform.

Long before regional marketing became a mainstream strategy, VivaConnect was creating audience-first campaigns tailored to local languages and cultures. This story explores how a record-breaking Zee Talkies campaign in Maharashtra shaped the regional engagement philosophy that powers Helo.ai today.

Before AI conversations and WhatsApp automation, VivaConnect was helping millions participate through something as simple as a missed call. This story explores how the company's 2014 iVote platform democratized access across India and how the same philosophy of accessibility, inclusion, and customer engagement eventually evolved into Helo.ai's conversational AI platform.

Helo.ai CEO Vikram Raichura has been featured in The Economic Times as an expert voice on enterprise AI readiness, highlighting why governance, compliance, and data quality are essential for turning AI ambition into scalable business outcomes.