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Conversations
Personalised for Billions with AI

From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.

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Woman tracking jewelry order via WhatsApp Business API

Unified Dashboard, Omnichannel Reach.

RCS

App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.

WhatsApp

Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.

SMS

Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.

Voicebot

Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.

Email

Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.

Broadcast

Smarter Messaging at Scale

Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.

AI campaign, WhatsApp, SMS, Email

Shortify

Branded and Trackable Short Links

Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.

URL Shortener with Analytics

Conversations

AI-Powered Chatbots for Every Channel

Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.

AI Chatbot for Business

Innovative Solutions Across Industries

Seamless Loan Processing

Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.

Real-Time Transaction Alerts

Notify customers instantly about payments, withdrawals, and account activities via secure messaging.

Fast & Reliable OTPs

Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.

Fraud Prevention & Security

Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.

See What Our Clients Say About Us

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Take the first step to better customer engagement

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What's in the Spotlight

Vikram Raichura on the DPDP

From Compliance to Conversation: Vikram Raichura on the DPDP Era of Customer Engagement

In a new guest column for MediaNews4U, Helo.ai Founder & MD Vikram Raichura argues that the DPDP Act is not a constraint on customer communication — it is a blueprint for doing it better. The piece explores how consent-driven engagement, first-party data, and AI-powered messaging are reshaping how Indian brands build trust and have meaningful conversations at scale.

Best Use of Automation in CX

Helo.ai Wins ‘Best Use of Automation in CX’ at Smart CX Summit & Awards 2026

Helo.ai by VivaConnect has been recognized for its innovation in customer experience, winning the “Best Use of Automation in CX” award at the Smart CX Summit & Awards 2026 in Mumbai. The company also participated as the official Communication Partner, showcasing how AI-powered automation is transforming modern customer engagement.

CX Strategy Summit

Helo.ai Honored at CX Strategy Summit 2026 for Seamless Omnichannel Experts Strategy

The CX Strategy Summit & Awards 2026 in Mumbai brought together industry leaders to explore the future of customer experience driven by AI, data, and omnichannel engagement. Helo.ai participated as a Silver Partner, with AVP Engineering Jitendra Rana sharing insights on moving from data dashboards to intelligent decision engines that enable proactive, personalized CX. The event concluded on a high note for Helo.ai as it received the “Seamless Omnichannel Experts Strategy” award, recognizing its innovation in delivering unified, AI-powered customer communication across channels.

What Are Industry Leaders Reading

Why Slow Replies Are Killing Your D2C Conversion Rate

Whatsapp / All

Why Slow Replies Are Killing Your D2C Conversion Rate (And How to Fix It)

Customers often have questions right before making a purchase, and the speed of your response can directly impact whether they buy or leave. As customer expectations for instant communication continue to rise, slow replies are becoming a major source of lost conversions for D2C brands. This guide explores how response times affect sales, why fast support drives higher conversions, and how automation can help brands respond at the moments that matter most.

Shriya Bajpai

Jun 3, 2026•3mins

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How to Build Trust for a New D2C Brand in 2026

Building a great product is only the first step for a new D2C brand. Before customers make a purchase, they need confidence that your business is trustworthy, reliable, and capable of delivering a positive experience. From authentic reviews and transparent policies to proactive communication and responsive support, this guide explores the most effective ways to build customer trust and increase conversions

Shriya Bajpai

Jun 3, 2026•3mins

Best Customer Retention Strategies

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Best Customer Retention Strategies for D2C Brands in 2026

Acquiring new customers is only part of the growth equation for D2C brands. Long-term success depends on turning first-time buyers into loyal, repeat customers. As customer acquisition costs continue to rise, effective retention strategies have become essential for increasing customer lifetime value, improving profitability, and building sustainable growth. This guide explores the most effective customer retention tactics D2C brands can use in 2026 to keep customers engaged and coming back.

Shriya Bajpai

Jun 3, 2026•4mins