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Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.
Notify customers instantly about payments, withdrawals, and account activities via secure messaging.
Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.
Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.
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Mr. Sandarbh Singh
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What's in the Spotlight
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What Are Industry Leaders Reading
Lending Customer Acquisition Costs: How Are Lenders Reducing CAC?
Lenders are responding by keeping borrowers beyond the first loan, matching products to needs, simplifying applications and judging acquisition on outcomes, not lead volume. TransUnion CIBIL's 2025 FinTech Compass found fintechs held 8% of active retail credit consumers, but that is not direct evidence of rising acquisition costs.
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Digital Lending Drop-Offs: Where Do Borrowers Abandon the Journey?
Borrowers can drop out of a digital loan journey during the application, during assessment and approval, or after approval but before disbursement. A Frontiers study of 15,408 reviews of seven RBI-approved Indian P2P apps flags interface, login and rejection-transparency issues, but gives no drop-off rate.
How are banks balancing fraud prevention with the friction legitimate customers experience?
Banks balance fraud prevention and customer friction by matching the strength of each check to the risk of the transaction. In Outseer's 2026 survey of 1,002 Indian consumers, 80% had abandoned an online purchase over difficult security, but 56% accepted extra checks on high-value payments. This is a vendor survey, not observed behaviour.