Helo.ai marks years of building enterprise communicationExplore our Journey

Automate bulk messaging for promotions, alerts, and updates - Explore

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Conversations

Personalised for Billions with AI

From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.
Woman tracking jewelry order via WhatsApp Business API

Unified Dashboard, Omnichannel Reach.

RCS

RCS

App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.
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WhatsApp

WhatsApp

Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.
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SMS

SMS

Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.
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Voicebot

Voicebot

Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.
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Email

Email

Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.
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Broadcast

Smarter Messaging at Scale

Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.
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AI campaign, WhatsApp, SMS, Email
Shortify

Branded and Trackable Short Links

Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.
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URL Shortener with Analytics
Conversations

AI-Powered Chatbots for Every Channel

Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.
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AI Chatbot for Business

Innovative Solutions Across Industries

Seamless Loan Processing

Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.

Real-Time Transaction Alerts

Notify customers instantly about payments, withdrawals, and account activities via secure messaging.

Fast & Reliable OTPs

Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.

Fraud Prevention & Security

Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.

See What Our Clients Say About Us

client
Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!
Mr. Sandarbh Singh
Deputy Manager, Bajaj Finance Ltd

Take the first step to better customer engagement

What's in the Spotlight

From Missed Calls to Al Conversations
How VivaConnect's iVote Platform Inspired Helo.ai's AI Conversations
Long before AI-powered customer engagement became mainstream, VivaConnect was solving accessibility challenges through missed-call technology. This story explores how the company's iVote platform helped millions participate regardless of device or location, and how that same philosophy continues today through Helo.ai's conversational AI platform.
Before Regional Marketing Was a Buzzword
Before Regional Marketing Was a Buzzword, We Were Already There
Long before regional marketing became a mainstream strategy, VivaConnect was creating audience-first campaigns tailored to local languages and cultures. This story explores how a record-breaking Zee Talkies campaign in Maharashtra shaped the regional engagement philosophy that powers Helo.ai today.
From Missed Calls to Al Conversations
From Missed Calls to AI Conversations: How VivaConnect's Early Bet on Accessibility Shaped Helo.ai
Before AI conversations and WhatsApp automation, VivaConnect was helping millions participate through something as simple as a missed call. This story explores how the company's 2014 iVote platform democratized access across India and how the same philosophy of accessibility, inclusion, and customer engagement eventually evolved into Helo.ai's conversational AI platform.

What Are Industry Leaders Reading

How to Measure Omnichannel Metrics & KPIs
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How to Measure Omnichannel Customer Experience: Metrics & KPIs That Actually Reflect Reality

Measuring omnichannel customer experience requires more than tracking CSAT, NPS, or response times. This guide explains how to measure connected customer journeys, context retention, and cross-channel performance to gain a complete view of your customer experience.

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Jun 23, 20264mins
Omnichannel Customer Experience Examples
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Omnichannel Customer Experience Examples: What Great Brands Get Right

Explore real-world omnichannel customer experience examples from leading brands like Starbucks, Amazon, Disney, Nike, and Sephora, and learn how to apply their strategies to your business.

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Shriya Bajpai
Jun 23, 20263mins
Omnichannel Customer Experience
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How to Build an Omnichannel Customer Experience (Step by Step)

Building a great omnichannel customer experience starts with connected customer journeys, not just multiple communication channels. This guide walks you through the key steps to unify customer data, personalize interactions, and deliver seamless experiences across every touchpoint.

shriya bajpai
Shriya Bajpai
Jun 23, 20264mins