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Conversations
Personalised for Billions with AI

From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.

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Woman tracking jewelry order via WhatsApp Business API

Unified Dashboard, Omnichannel Reach.

RCS

App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.

WhatsApp

Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.

SMS

Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.

Voicebot

Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.

Email

Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.

Broadcast

Smarter Messaging at Scale

Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.

AI campaign, WhatsApp, SMS, Email

Shortify

Branded and Trackable Short Links

Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.

URL Shortener with Analytics

Conversations

AI-Powered Chatbots for Every Channel

Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.

AI Chatbot for Business

Innovative Solutions Across Industries

Seamless Loan Processing

Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.

Real-Time Transaction Alerts

Notify customers instantly about payments, withdrawals, and account activities via secure messaging.

Fast & Reliable OTPs

Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.

Fraud Prevention & Security

Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.

See What Our Clients Say About Us

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.

Mr. Srikrishna Moorthy

Executive Vice President, Kotak Mahindra Bank.

Take the first step to better customer engagement

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What's in the Spotlight

From Missed Calls to Al Conversations

How VivaConnect's iVote Platform Inspired Helo.ai's AI Conversations

Long before AI-powered customer engagement became mainstream, VivaConnect was solving accessibility challenges through missed-call technology. This story explores how the company's iVote platform helped millions participate regardless of device or location, and how that same philosophy continues today through Helo.ai's conversational AI platform.

Before Regional Marketing Was a Buzzword

Before Regional Marketing Was a Buzzword, We Were Already There

Long before regional marketing became a mainstream strategy, VivaConnect was creating audience-first campaigns tailored to local languages and cultures. This story explores how a record-breaking Zee Talkies campaign in Maharashtra shaped the regional engagement philosophy that powers Helo.ai today.

From Missed Calls to Al Conversations

From Missed Calls to AI Conversations: How VivaConnect's Early Bet on Accessibility Shaped Helo.ai

Before AI conversations and WhatsApp automation, VivaConnect was helping millions participate through something as simple as a missed call. This story explores how the company's 2014 iVote platform democratized access across India and how the same philosophy of accessibility, inclusion, and customer engagement eventually evolved into Helo.ai's conversational AI platform.

What Are Industry Leaders Reading

RCS / All

Does Signal Support RCS? What You Need to Know in 2026

Signal and RCS are often compared because both offer modern messaging features and encryption. However, they are fundamentally different platforms. In this article, you'll learn why Signal doesn't support RCS, how each technology works, and when you should use Signal, RCS, or business RCS.

Shriya Bajpai

Jun 29, 2026•3mins

Best RCS Apps

RCS / All

Best RCS App: Which RCS Messaging App Should You Actually Use?

Choosing the best RCS app can be confusing because RCS works differently from traditional messaging apps. In this guide, you'll learn how RCS works, which apps support it on Android and iPhone, how to turn it on, and what businesses should use for RCS messaging.

Shriya Bajpai

Jun 29, 2026•3mins

Rich SMS

RCS / All

What Is Rich SMS? Rich Text Messaging, MMS, and RCS Explained for Marketers

Confused about rich SMS, MMS, and RCS? You're not alone. This guide breaks down the differences between SMS, MMS, and RCS messaging, explains what "rich SMS" really means, and shows when businesses should use each messaging format.

Shriya Bajpai

Jun 29, 2026•3mins