Helo.ai marks years of building enterprise communicationExplore our Journey

Automate bulk messaging for promotions, alerts, and updates - Explore

Contact us
Google PartnerMeta Partner

Conversations

Personalised for Billions with AI

From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.
Get startedLearn more
Woman tracking jewelry order via WhatsApp Business API

Unified Dashboard, Omnichannel Reach.

RCS

RCS

App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.
Get started
WhatsApp

WhatsApp

Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.
Get started
SMS

SMS

Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.
Get started
Voicebot

Voicebot

Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.
Get started
Email

Email

Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.
Get started
Broadcast

Smarter Messaging at Scale

Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.
Learn more
AI campaign, WhatsApp, SMS, Email
Shortify

Branded and Trackable Short Links

Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.
Learn more
URL Shortener with Analytics
Conversations

AI-Powered Chatbots for Every Channel

Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.
Learn more
AI Chatbot for Business

Innovative Solutions Across Industries

Seamless Loan Processing

Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.

Real-Time Transaction Alerts

Notify customers instantly about payments, withdrawals, and account activities via secure messaging.

Fast & Reliable OTPs

Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.

Fraud Prevention & Security

Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.

See What Our Clients Say About Us

client
Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

Take the first step to better customer engagement

Request DemoExplore Products

What's in the Spotlight

Helo Voice (GFF)
Helo Voice Goes Live at Global Fintech Fest 2026: Every Call. Answered. Instantly.
Helo Voice went live at Global Fintech Fest 2026. An enterprise AI voice agent that answers every call on the first ring, speaks Indian languages and acts on your systems.
Read More
Helo.ai launches Helo Convo
Helo.ai Launches Helo Convo: One Platform for AI Chat and AI Voice, With Enterprise Agents You Build From a Single Prompt
Unveiled at the Meta WhatsApp Business Summit 2026, Helo Convo unifies chat and voice across 15+ channels and lets any business turn a single prompt into a live AI agent in five minutes that resolves customer queries end to end, across text and voice.
Read More
whatsapp usersname pause in india
WhatsApp Username Rollout Paused in India: Why the Fraud Debate Is Really About Verified Identity
India has asked WhatsApp to pause its new usernames feature over fraud and impersonation concerns. Helo.ai Founder & MD Vikram Raichura explains why the real issue for businesses isn't privacy it's proving who's actually messaging you.
Read More
More News

What Are Industry Leaders Reading

Human-led customer service
N/A / All

Human-led customer service: Which customer interactions should remain human-led, even when automation is technically possible?

Learn when customer service should remain human-led, which interactions can be automated, and how businesses can balance AI efficiency with human judgement, accountability and customer trust.

sachin irkal
Sachin Irkal
Nov 4, 2026•10mins
faster responses
N/A / All

Customer Service Resolution: Response Time vs Resolution

Customer service is not just about responding quickly. It is about resolving customer issues, reducing repeat interactions and delivering a seamless experience. Explore why resolution matters more than response time and which metrics businesses should track to improve customer satisfaction.

sachin irkal
Sachin Irkal
Nov 4, 2026•5mins
Helo.ai vs Exotel
N/A / All

Helo.ai vs Exotel: Cloud Telephony vs Omnichannel CPaaS

Cloud telephony manages business calls, contact centre software manages agent conversations, and CPaaS gives businesses APIs to build communication into their own systems. Exotel publishes programmable voice and contact centre offerings, while Helo.ai publishes omnichannel CPaaS, white-label and AI conversation products. Neither description shows which platform is better for you.

sachin irkal
Sachin Irkal
Oct 31, 2026•6mins
Read more