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Conversations

Personalised for Billions with AI

From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.
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Unified Dashboard, Omnichannel Reach.

RCS

RCS

App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.
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WhatsApp

WhatsApp

Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.
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SMS

SMS

Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.
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Voicebot

Voicebot

Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.
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Email

Email

Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.
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Broadcast

Smarter Messaging at Scale

Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.
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AI campaign, WhatsApp, SMS, Email
Shortify

Branded and Trackable Short Links

Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.
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URL Shortener with Analytics
Conversations

AI-Powered Chatbots for Every Channel

Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.
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AI Chatbot for Business

Innovative Solutions Across Industries

Seamless Loan Processing

Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.

Real-Time Transaction Alerts

Notify customers instantly about payments, withdrawals, and account activities via secure messaging.

Fast & Reliable OTPs

Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.

Fraud Prevention & Security

Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.

See What Our Clients Say About Us

client
Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!
Mr. Sandarbh Singh
Deputy Manager, Bajaj Finance Ltd

Take the first step to better customer engagement

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What's in the Spotlight

Helo.ai launches Helo Convo
Helo.ai Launches Helo Convo: One Platform for AI Chat and AI Voice, With Enterprise Agents You Build From a Single Prompt
Unveiled at the Meta WhatsApp Business Summit 2026, Helo Convo unifies chat and voice across 15+ channels and lets any business turn a single prompt into a live AI agent in five minutes that resolves customer queries end to end, across text and voice.
Read More
whatsapp usersname pause in india
WhatsApp Username Rollout Paused in India: Why the Fraud Debate Is Really About Verified Identity
India has asked WhatsApp to pause its new usernames feature over fraud and impersonation concerns. Helo.ai Founder & MD Vikram Raichura explains why the real issue for businesses isn't privacy it's proving who's actually messaging you.
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From Missed Calls to Al Conversations
How VivaConnect's iVote Platform Inspired Helo.ai's AI Conversations
Long before AI-powered customer engagement became mainstream, VivaConnect was solving accessibility challenges through missed-call technology. This story explores how the company's iVote platform helped millions participate regardless of device or location, and how that same philosophy continues today through Helo.ai's conversational AI platform.
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More News

What Are Industry Leaders Reading

Speech to Text for Call Centers
Voice / All

Speech to Text for Call Centers: What the Demo Won't Tell You

Speech-to-text and text-to-speech technologies help call centers automate conversations, improve quality assurance, and power AI voice applications. This guide explains how STT and TTS work, compares real-time and post-call transcription, highlights key evaluation criteria, and shares best practices for choosing the right solution.

shriya bajpai
Shriya Bajpai
Jul 20, 2026•6mins
Inbound Voice Bot for Support Calls
Voice / All

Inbound Voice Bot for Support Calls: How AI Improves Customer Service

How enterprises handle high-volume inbound support with AI voice agents — comparing accuracy, deployment speed, escalation design, and integration depth.

shriya bajpai
Shriya Bajpai
Jul 20, 2026•2mins
Live Agent Handoff
Ai Agent / All

Live Agent Handoff: How to Build a Seamless AI-to-Human Support Experience

Customers expect fast answers, but some conversations need a human touch. This guide explains how live agent handoff works, when AI should transfer chats to support agents, best practices for seamless escalation, and how to improve customer experience without losing context.

shriya bajpai
Shriya Bajpai
Jul 20, 2026•6mins
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