Conversations
Personalised for Billions with AI
Conversations
From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.
Unified Dashboard, Omnichannel Reach.
RCS
App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.
Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.
SMS
Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.
Voicebot
Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.
Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.
Broadcast
Smarter Messaging at Scale
Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.
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Shortify
Branded and Trackable Short Links
Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.
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Conversations
AI-Powered Chatbots for Every Channel
Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.
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Innovative Solutions Across Industries
Seamless Loan Processing
Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.
Real-Time Transaction Alerts
Notify customers instantly about payments, withdrawals, and account activities via secure messaging.
Fast & Reliable OTPs
Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.
Fraud Prevention & Security
Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.
See What Our Clients Say About Us
Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!
Mr. Sandarbh Singh
Deputy Manager, Bajaj Finance Ltd
Take the first step to better customer engagement
What's in the Spotlight
From Compliance to Conversation: Vikram Raichura on the DPDP Era of Customer Engagement
In a new guest column for MediaNews4U, Helo.ai Founder & MD Vikram Raichura argues that the DPDP Act is not a constraint on customer communication — it is a blueprint for doing it better. The piece explores how consent-driven engagement, first-party data, and AI-powered messaging are reshaping how Indian brands build trust and have meaningful conversations at scale.
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Helo.ai Wins ‘Best Use of Automation in CX’ at Smart CX Summit & Awards 2026
Helo.ai by VivaConnect has been recognized for its innovation in customer experience, winning the “Best Use of Automation in CX” award at the Smart CX Summit & Awards 2026 in Mumbai. The company also participated as the official Communication Partner, showcasing how AI-powered automation is transforming modern customer engagement.
Helo.ai Honored at CX Strategy Summit 2026 for Seamless Omnichannel Experts Strategy
The CX Strategy Summit & Awards 2026 in Mumbai brought together industry leaders to explore the future of customer experience driven by AI, data, and omnichannel engagement. Helo.ai participated as a Silver Partner, with AVP Engineering Jitendra Rana sharing insights on moving from data dashboards to intelligent decision engines that enable proactive, personalized CX. The event concluded on a high note for Helo.ai as it received the “Seamless Omnichannel Experts Strategy” award, recognizing its innovation in delivering unified, AI-powered customer communication across channels.
What Are Industry Leaders Reading
Whatsapp / All
WhatsApp Automation for Property Dealers: How to Capture, Qualify, and Convert More Property Leads
See how property dealers use WhatsApp automation to respond instantly, qualify buyers, share brochures and listings, book site visits, send reminders, and keep every lead moving smoothly through the sales pipeline.
Whatsapp / Real Estate
WhatsApp Marketing for Real Estate: Generate & Nurture Property Leads
WhatsApp marketing helps real estate businesses capture leads, automate buyer follow-ups, schedule site visits, and keep property conversations connected throughout the sales journey.
Whatsapp / All
WhatsApp Marketing for Small Business: How to Get More Customers Without a Big Budget
WhatsApp marketing helps small businesses stay connected with customers, drive repeat purchases, share offers, and grow through direct conversations without relying heavily on ads or email marketing.