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Automate bulk messaging for promotions, alerts, and updates - Explore

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Conversations

Personalised for Billions with AI

From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.
Woman tracking jewelry order via WhatsApp Business API

Unified Dashboard, Omnichannel Reach.

RCS

RCS

App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.
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WhatsApp

WhatsApp

Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.
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SMS

SMS

Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.
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Voicebot

Voicebot

Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.
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Email

Email

Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.
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Broadcast

Smarter Messaging at Scale

Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.
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AI campaign, WhatsApp, SMS, Email
Shortify

Branded and Trackable Short Links

Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.
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URL Shortener with Analytics
Conversations

AI-Powered Chatbots for Every Channel

Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.
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AI Chatbot for Business

Innovative Solutions Across Industries

Seamless Loan Processing

Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.

Real-Time Transaction Alerts

Notify customers instantly about payments, withdrawals, and account activities via secure messaging.

Fast & Reliable OTPs

Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.

Fraud Prevention & Security

Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.

See What Our Clients Say About Us

client
Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!
Mr. Sandarbh Singh
Deputy Manager, Bajaj Finance Ltd

Take the first step to better customer engagement

What's in the Spotlight

helo ai featured Economic Times
Helo.ai CEO Vikram Raichura Featured in The Economic Times on What It Takes to Scale AI Successfully
Helo.ai CEO Vikram Raichura has been featured in The Economic Times as an expert voice on enterprise AI readiness, highlighting why governance, compliance, and data quality are essential for turning AI ambition into scalable business outcomes.
Helo.ai Founder & MD Vikram Raichura Featured in Indian Express as Expert Voice on iPhone Phishing Scams
Helo.ai Founder & MD Vikram Raichura Featured in Indian Express as Expert Voice on iPhone Phishing Scams
Helo.ai Founder & Managing Director Vikram Raichura has been featured as an expert commentator in The Indian Express investigation, "Second theft: How scammers use a lost iPhone to steal your identity." His insights highlight how cybercriminals exploit urgency and trust to carry out identity theft, reinforcing Helo.ai's commitment to secure digital communication and fraud prevention.
Vikram Raichura on the DPDP
From Compliance to Conversation: Vikram Raichura on the DPDP Era of Customer Engagement
In a new guest column for MediaNews4U, Helo.ai Founder & MD Vikram Raichura argues that the DPDP Act is not a constraint on customer communication — it is a blueprint for doing it better. The piece explores how consent-driven engagement, first-party data, and AI-powered messaging are reshaping how Indian brands build trust and have meaningful conversations at scale.

What Are Industry Leaders Reading

Fragmented Tools, Hidden Costs
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The Hidden Cost of Fragmented Chat & Call Tools

Fragmented chat, call, CRM, and support systems create hidden operational costs that often go unnoticed. When customer data is scattered across multiple tools, agents lose context, customers repeat information, and resolution times increase. Discover how unified customer communication platforms help eliminate friction and improve both agent and customer experiences.

shriya bajpai
Shriya Bajpai
Jun 12, 20263mins
Automate Repetitive Queries
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Repetitive Queries Are Quietly Destroying Support Productivity: Here's What to Automate First

Repetitive customer queries are one of the biggest hidden drains on support productivity. Questions like order status, payment confirmations, appointment updates, and ticket checks consume valuable agent time every day. Learn how to identify high-volume, low-complexity enquiries, build a practical automation roadmap, and use AI-powered Voice AI to reduce queues, improve AHT and FCR, and deliver faster customer support.

shriya bajpai
Shriya Bajpai
Jun 12, 20264mins
CSAT
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Low CSAT on Support Calls: Diagnosing the Real Problem and Fixing It

Low CSAT is often caused by customer effort rather than agent performance. Long wait times, repeated information requests, poor routing, multiple transfers, and delayed resolutions create friction that damages customer satisfaction. Learn how reducing effort, improving First Contact Resolution, and leveraging AI-powered automation can increase CSAT and deliver better support experiences.

shriya bajpai
Shriya Bajpai
Jun 12, 20264mins