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What's in the Spotlight
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What Are Industry Leaders Reading
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EV Ownership: Addressing Charging, Range and Battery Concerns
EV companies can improve the EV ownership experience by explaining charging, real-world range and battery warranties clearly, and by keeping support accessible after delivery. In Bain's 2026 survey, 52% of BEV-sceptical Indian consumers cited battery reliability, 44% charging infrastructure and 43% charging time.

Lending Customer Acquisition Costs: How Are Lenders Reducing CAC?
Lenders are responding by keeping borrowers beyond the first loan, matching products to needs, simplifying applications and judging acquisition on outcomes, not lead volume. TransUnion CIBIL's 2025 FinTech Compass found fintechs held 8% of active retail credit consumers, but that is not direct evidence of rising acquisition costs.

Digital Lending Drop-Offs: Where Do Borrowers Abandon the Journey?
Borrowers can drop out of a digital loan journey during the application, during assessment and approval, or after approval but before disbursement. A Frontiers study of 15,408 reviews of seven RBI-approved Indian P2P apps flags interface, login and rejection-transparency issues, but gives no drop-off rate.





