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Automate bulk messaging for promotions, alerts, and updates - Explore

Google PartnerMeta Partner

Conversations

Personalised for Billions with AI

From startups to large enterprises, engage effectively using SMS, WhatsApp, RCS, Voice bots, Chatbots, Email, and more.
Woman tracking jewelry order via WhatsApp Business API

Unified Dashboard, Omnichannel Reach.

RCS

RCS

App-like experience in SMS. Enable interactive chats with verified sender IDs, rich media, and buttons. Engage customers seamlessly with Helo.ai's RCS.
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WhatsApp

WhatsApp

Create lasting connections with WhatsApp API. Automate chats, send rich media, and scale engagement effortlessly for support, offers, and customer relationships.
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SMS

SMS

Helo.ai's AI-driven, secure SMS ensures high delivery, compliance, and real-time tracking. Send updates, offers, OTPs, and alerts with seamless API integration.
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Voicebot

Voicebot

Why make customers press 1, then 2, then 9? Deploy AI- powered voicebots that handle queries seamlessly, engage instantly, resolve queries smartly, and deliver real-time insights.
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Email

Email

Send emails that don't get ghosted. Automate, personalize, and track campaigns with Helo.ai. Get insights on opens, clicks, and replies for better engagement.
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Broadcast

Smarter Messaging at Scale

Send AI-powered, automated campaigns across SMS, WhatsApp, RCS, and Email. Deliver the right message at the right time and maximise engagement while reducing cost.
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AI campaign, WhatsApp, SMS, Email
Shortify

Branded and Trackable Short Links

Generate branded, trackable short URLs to boost click-through rates, optimize SMS costs, and gain real-time insights. Ensure every link delivers measurable impact.
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Conversations

AI-Powered Chatbots for Every Channel

Automate customer interactions across WhatsApp, SMS, Web, and more with intelligent, no-code chatbots. Deliver instant, personalized responses at scale.
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AI Chatbot for Business

Innovative Solutions Across Industries

Seamless Loan Processing

Automate loan applications, verifications, and approvals with AI-driven messaging for faster approvals.

Real-Time Transaction Alerts

Notify customers instantly about payments, withdrawals, and account activities via secure messaging.

Fast & Reliable OTPs

Deliver 97% OTPs within 10 seconds - 1.5% faster than industry benchmarks for enhanced security and user experience.

Fraud Prevention & Security

Detect fraud instantly with AI-powered alerts, OTP verifications, and secure authentication via Helo Verify.

See What Our Clients Say About Us

client
Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

Take the first step to better customer engagement

What's in the Spotlight

Helo Voice (GFF)
Helo Voice Goes Live at Global Fintech Fest 2026: Every Call. Answered. Instantly.
Helo Voice went live at Global Fintech Fest 2026. An enterprise AI voice agent that answers every call on the first ring, speaks Indian languages and acts on your systems.
Helo.ai launches Helo Convo
Helo.ai Launches Helo Convo: One Platform for AI Chat and AI Voice, With Enterprise Agents You Build From a Single Prompt
Unveiled at the Meta WhatsApp Business Summit 2026, Helo Convo unifies chat and voice across 15+ channels and lets any business turn a single prompt into a live AI agent in five minutes that resolves customer queries end to end, across text and voice.
whatsapp usersname pause in india
WhatsApp Username Rollout Paused in India: Why the Fraud Debate Is Really About Verified Identity
India has asked WhatsApp to pause its new usernames feature over fraud and impersonation concerns. Helo.ai Founder & MD Vikram Raichura explains why the real issue for businesses isn't privacy it's proving who's actually messaging you.

What Are Industry Leaders Reading

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N/A / All

Telecom Service Updates: What Happens When Customers Miss Network Resolution Updates?

When a telecom operator fixes a network issue but sends no update, customers do not know it is resolved. Operators should measure customer notification time and repeat contacts, not just ticket closure. In LocalCircles' December 2025 survey, 47% of mobile complainants said most or all complaints stayed unresolved.

sachin irkal
Sachin Irkal
Oct 23, 2026•3mins
From Answers to Actions
N/A / Retail

AI Agents in Retail: Who’s Using AI to Complete Transactions, Not Just Answer Questions?

Amazon, Walmart, Klarna and Nykaa show different stages of retail AI moving from answers to actions. Amazon's assistant can add items to carts and auto-buy; Walmart is building agent infrastructure. Klarna's and Nykaa's figures measure chats handled, not requests resolved.

sachin irkal
Sachin Irkal
Oct 23, 2026•7mins
loan repayment reminders
N/A / Banking

Loan Repayment Reminders: How are lenders using digital channels to manage repayment reminders, missed payments and borrower queries?

Lenders use SMS, email, app notifications and other approved channels to send repayment reminders, follow up on missed payments and answer borrower queries. Good practice means clear due-date details, a route to a human and recovery that follows RBI rules. Evidence on digital reminders alone is limited.

sachin irkal
Sachin Irkal
Oct 23, 2026•5mins