AI-Powered Communication for Faster Banking Conversions

Deliver effortless, personalized, and secure banking experiences with AI-driven solutions. Enhance customer engagement, streamline operations, and maximize efficiency—all in real time.

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Higher upsell and cross-sell revenue

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Queries handled by no human intervention

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Interactions per month

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Tailored AI Solutions

Omnichannel Banking

Connect with customers via SMS, WhatsApp, Voice, and Video, ensuring smooth, uninterrupted banking experiences.

Always-On WhatsApp Banking

Enable account updates, instant support, and secure transactions on your customer’s most trusted messaging app.

AI Voicebots

Offer real-time assistance and human-like interactions, making complex banking processes faster and more engaging.

Effortless Payments

Customers can pay directly via WhatsApp without switching apps, making banking more accessible and frictionless.

Smart eKYC & Digital Verification

Guide customers through document collection, verification, and compliance processes with AI-driven efficiency.

Maximize Efficiency, Security & Engagement

Boosted Operational Efficiency

Reduce manual work and free up your team to focus on high-value banking initiatives.

Stronger Security & Compliance

Mitigate risks, detect fraud instantly, and ensure regulatory compliance with cutting-edge security measures.

Data-Driven Customer Insights

Predict customer behavior, optimize services, and deliver hyper-personalized banking experiences.

Hyper-Personalized Engagement

Offer tailored solutions, send relevant financial updates, and strengthen customer loyalty.

See What Our Clients Say About Us

Bajaj Finance has been utilizing Google RCS and SMS services through Vivaconnect, and I must say, it's been a game-changer for our omni communication strategy. The seamless integration, coupled with Vivaconnect's reliable infrastructure, has significantly enhanced our ability to reach and engage with our audience. From delivering important updates to fostering meaningful interactions, Vivaconnect's services have proven instrumental in driving our business forward. Highly recommended!

Mr. Sandarbh Singh

Deputy Manager, Bajaj Finance Ltd

RCS has helped us go beyond traditional text messaging, allowing for interactive, media-rich conversations. With Helo.ai, we've reduced manual interventions by 60% and improved customer response times significantly. This transition has also led to a 30% increase in conversion rates, proving the power of RCS in customer engagement.