In a world where milliseconds matter, enterprises aren’t just sending messages — they’re delivering mission-critical updates, transactional alerts, OTPs, and personalized nudges at massive scale. One delay can lead to a failed transaction, a lost lead, or a compliance risk.

In May 2025 alone, Helo.ai sent over 238 million WhatsApp messages for leading banks, fintech platforms, e-commerce giants, and consumer brands.

The milestone: 238 million messages, sent securely

In the month of May, Helo.ai powered communication for utility, transactional, and customer engagement use cases across industries. From EMI reminders and payment links to campaign offers and policy updates, every message was delivered with enterprise-grade speed, scale, and reliability.

• 238M+ WhatsApp messages sent
• For BFSI, NBFCs, Fintech, Retail, and D2C sectors
• Including utility alerts, transactional OTPs, campaign CTAs, and service responses
• All routed with full compliance and audit readiness

What it takes to deliver at this scale

Sending a few thousand messages is easy. Sending hundreds of millions messages consistently, securely, and compliantly — is a different game.

Here’s how Helo.ai makes it possible:

• High TPS Infrastructure: Built to handle 5000 of messages per second, even during peak windows and this is our base.
• Smart failover routing: Automatic fallback across WhatsApp, RCS, and SMS ensures delivery across channels.
• Dynamic retries & priority logic: Ensures high-priority alerts reach first, even in low-bandwidth scenarios.
• <5s delivery time on average, across all major use cases
• 99.99% uptime — always on, always reliable

Built with security and compliance at the core

Data privacy and compliance aren’t just checkboxes for us — they’re baked into the foundation.

• DLT compliance by default
• End-to-end encryption for transactional and utility content
• TRAI & WhatsApp BSP regulations built into every template
• Full audit trail for enterprise clients across BFSI, fintech, and telecom

No shortcuts. No loose ends. Just secure, verified, enterprise-ready communication.

What engagement looks like at scale

Out of the 238M+ messages sent, a significant chunk drove real outcomes — clicks, actions, completions.

• 184M+ included CTA buttons, reducing friction in customer journeys
• 122M+ messages were opened
• ~200K+ click-throughs tracked — directly from the chat
• Industries like BFSI saw up to 3x higher engagement via WhatsApp compared to email

These aren’t vanity numbers. They’re proof that trusted, intelligent messaging — at scale — drives real business outcomes.

Why enterprises choose Helo.ai

Whether you're sending 5L or 50 million messages a month, the needs are the same: speed, security, scale, and simplicity.

Helo.ai delivers all of it through:

• Omnichannel orchestration (WhatsApp Business API, SMS API, RCS, Email API, Voice API) For automated large-scale campaigns
• Unified analytics: For real-time insights and optimization
• Minimal effort. Maximum impact.

It’s more than just 200M messages

It’s a signal. A signal that secure, fast, high-scale messaging isn’t a nice-to-have anymore — it’s the baseline.

And BTW, this is just the warm-up!

If you're an enterprise looking to streamline utility updates, improve delivery speed, lower messaging costs, and stay 100% compliant — we’re built for you.

Ready to scale your messaging with Helo.ai?

Let’s talk → Book a quick demo