Helo.ai at 24th Edition CX Strategy Summit & Awards 2026
Helo.ai by VivaConnect will participate as a Silver Partner at the 24th Edition CX Strategy Summit & Awards 2026 in Mumbai, engaging with senior CX and digital leaders through panel discussions, networking, and enterprise conversations. The event highlights evolving customer experience strategies in a digital-first landscape, with Helo.ai showcasing its focus on scalable, intelligent, and seamless customer engagement.
Where can you find us
About the event
UBS Forums fosters transformational leadership for individuals and industries through uniquely designed business sessions. These forums address real-world challenges with panel discussions, case studies, best practices, and think-tank interactions, creating engaging, solution-driven learning experiences beyond traditional one-way communication.
Focal points
Helo.ai by VivaConnect will be participating as a Silver Partner at the 24th Edition CX Strategy Summit & Awards 2026, joining industry leaders in Mumbai for focused discussions on customer experience, digital transformation, and analytics.
The summit brings together senior decision-makers from BFSI, IT services, telecommunications, and enterprise sectors to explore how organisations are building differentiated and measurable CX strategies in an increasingly digital-first environment.
About 24th Edition CX Strategy Summit & Awards 2026
Organised by UBS Forums, the summit is a curated industry platform that blends strategic discussions, networking, and recognition of excellence in customer experience.
Date: Thursday, February 26, 2026
Location: ITC Maratha
Audience: 200+ senior leaders, including CXOs, VPs, and Directors
The event features representation from leading brands across India, including Tata Digital, HDFC Bank, Aditya Birla Group, Bajaj Allianz Life Insurance, Tata Motors, and Asian Paints.
Helo.ai’s Participation
As a Silver Partner, Helo.ai will engage with senior CX and digital leaders through:
- Leadership presence in panel discussions
- On-ground networking with enterprise decision-makers
- Brand visibility across summit collaterals and exhibit areas
- Delegate interactions and curated CX conversations
Our participation reflects our continued focus on enabling seamless, scalable, and intelligent customer engagement strategies for enterprises.
Panel Representation
Jitendra Rana, AVP – Engineering at Helo.ai, will join a panel discussion on:
“Crafting Powerful and Differentiated CX”
The session will explore how technology architecture, automation, and engineering-led innovation play a critical role in delivering consistent and impactful customer experiences at scale.
Meet the Team
Attending from Helo.ai:
- Jitendra Rana – AVP, Engineering
- Harshit Vador – AVP, Business Development
- Paresh Dodiya – Manager, Business Development
- Ritik Behera – Product Manager
- Vishal Manglik – Sr. Product Manager
See You in Mumbai
We look forward to meaningful conversations with CX leaders and ecosystem partners at the 24th Edition CX Strategy Summit & Awards 2026.
If you are attending, we would be glad to connect and exchange perspectives on building seamless omnichannel customer experiences.
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