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Designation : Application Support Engineer

Level : L1 and L2

Experience for L2 : 4 to 6 years

Experience for L1 : 1 to 3 years

Number of opening : 4

Location : Mumbai

Role :

  • Implement, review and continuously enhances customer service strategies, procedures and programs to ensure prompt and effective resolution of all customer related issues and concerns.
  • Technical skill sets includes: Telecom VAS.
  • Implement service quality standards and practices in compliance with corporate standards, procedures and guidelines.
  • Maintain permanent relationships with customers and successfully coordinates service delivery related functions.
  • Service Delivery, Operations Management
  • Follows-up on all delivery related issues and pro-actively reports to concerned Managers about status and potential installation or maintenance concerns.
  • Resolving issues or escalates if required and highlights implications to the project deliverables/ outcome.
  • Strategy and Execution of the Product/platform
  • Communicating effectively to customers about installation and maintenance status to manage expectations.
  • Should have minimum 4.0-5.0 years of experience in Telecom services delivery Management, Team Management and expertise in network technologies like SMPP, SMSC, HTTP, Mobile operator, SMS gateways, SMTP, Voice and VOIP.

Mandatory Skills Required :

  • Should have minimum 1-6 years of experience in Telecom services
  • Should have a Knowledge of Protocol Such as SMPP
  • Should have a sound knowledge of Linux/Unix Commands ,Relational Database
  • Should have a strong debugging and communication skills.
  • Coordination with the Operators/Third party for raised concerns.
  • Coordination with the Client and Internal team for the raised concern


Designation : Business Manager – Mobility Solution

Experience : 2 to 6 years

Role :

  • Responsible for Business Development and Key Account Management of Enterprise Mobility products (SMS, short codes, Voice, IVR, Email)
  • Build, develop & nurture relations with customers across region.
  • End to end Key Account Management
  • Grow revenues from existing clients as well as tap new prospects to sustain higher revenue flows.
  • Improve the company’s win rate across multiple sectors through “Mobility Solutions”.
  • Aggressive in getting new clients/business for SMS / Email Campaigns, Lead Generation

Location : Mumbai / Delhi / Kolkata / Bangalore


Designation : Business Manager – Performance Marketing

Experience : 3 to 8 years

Role :

  • Driven the organizations towards Massive Net profits by optimizing performance marketing channels.
  • Devising overall business plan and corporate sales & marketing strategy for the company.
  • Directly managing all web/Mobile marketing efforts and increasing quality lead conversions from all sources, including paid search, display, content & social media.
  • Developing budget and monitoring & controlling all costs associated with corporate-wide digital marketing programs; tracking campaign costs, performance and ROI throughout the demand generation lifecycle.
  • Speaking with brands and agencies to bring direct offers.
  • Getting direct publishers on board on CPI basis.
  • Taking care of campaign performance and check for scope of scaling up.
  • Design sales pitch, presentation and proposal for potential clients.
  • Follow up with leads.
  • Maintain high level of communication with affiliates, publishers and recommend new campaigns to publishers.
  • Complete mix of demand and supply to hit the revenue target.